A backorder will be generated on our system when there is not enough stock available to ship your order in full.
We will contact our supplier for a lead time, and you can expect to hear from our customer service team within 1 hour of placing your order (office hours only).
The majority of backorders ship in less than a week.
To keep your shipping costs to a minimum, we will always group your order together even if some of the items are in stock. If you would prefer for us to split your order and apply a second delivery charge, please let us know when we call.
All backorders are monitored daily, and regular updates will be communicated to you either by email or phone.